Category Archives: Usability

Speaking at STC 2008

By zakiwarfel | Published: January 22, 2008
I just found out I’ll be speaking on a user research panel at this year’s Society for Technical Communication (STC) June 1-4, 2008. I have the honor speaking with some very distinguished fellows on, including Whitney Quesebery, Ginny Redish, Karen Bachmann, and Jean Anderson.
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Beyond Usable and Useful

By zakiwarfel | Published: August 20, 2007
There’s a new report out by leading research firm Forrester on how usability alone is not enough. My company, Messagefirst, was one of the firms included in the research for this report. Here’s the excerpt from the report Desirable Online Experiences: Taking Websites Beyond Usable and Useful: Consumers are spending more and more time online, [...]
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iPhone – Don't Believe the Hype

By zakiwarfel | Published: July 2, 2007
Yes, that’s right. Don’t believe the hype. Because the hype simply doesn’t do this sexy thing justice. My expectations were pretty high for the new iPhone and they were exceeded. So, here’s my initial take on the iPhone experience. I was 83rd in line at the Apple store in KOP and I had two phones [...]
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