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Listening. It’s the most important communication skill.
In this article, we focus on listening as the most critical communication skill, listing five reasons why it holds such significance. First, active listening demonstrates empathy and respect toward the speaker. Second, it makes the speaker feel valued and understood. Third, it validates the thoughts and experiences of the communicator. Fourth, active listening fosters a deeper connection between individuals. Lastly, it enables the listener to gain context, acting as a filter for better understanding and response.
How to set a vision in three simple steps
How do you get people to rally around your vision and execute on it effectively? I was recently asked by a coaching client, whom we’ll call Victoria, “Todd, how do you get people to rally around your vision and execute on it effectively?” I’m going to share a simple...
Know your value and worth
This is the story of Rachel, one of my coaching clients. Through our work together, she’s overcome self-doubt, gained self confidence, and realized the value of her worth.
Find your focus with the Eisenhower Matrix
I’ve recently been promoted and tasked with developing the next generation of our platform. It’s exciting and at the same time, overwhelming. I have no idea where to begin. As an executive leadership coach, I’ve heard some version of this story dozens of times. The...
There’s no going back
My team keeps saying, ‘When we get back into the office and things go back to like they were before March…’ and I have to stop them right there. There is no going back to the way things were before COVID-19. There is only moving forward with a new reality. This was...
Why understanding audience and intent is my first guiding principle
When you can identify your audience’s motivation, language, and familiarity, you can tailor your message to lead to a more successful outcome.
Leading through crisis — part two
We are in the middle of a global crisis not seen in decades. The ongoing impact is taking a physical, mental, and financial toll on society. It’s important that we acknowledge the toll, that no one is immune, and that we will make it through this crisis.
In this article, I’m sharing seven tips for leading and managing through crisis.
Leading through crisis — part one
People are struggling to maintain a sense of community and connection in these times of crisis.
In this edition, I’m going share how focusing on recognition, rewards, and rituals can help you lead your team through crisis.
Asking good questions
One of the most common mistakes I see new and even seasoned leaders making is giving answers when they should be asking questions. I know I’ve been guilty of this, especially early in my leadership career.
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