BLOG
Listening. It’s the most important communication skill.

Listening. It’s the most important communication skill.

In this article, we focus on listening as the most critical communication skill, listing five reasons why it holds such significance. First, active listening demonstrates empathy and respect toward the speaker. Second, it makes the speaker feel valued and understood. Third, it validates the thoughts and experiences of the communicator. Fourth, active listening fosters a deeper connection between individuals. Lastly, it enables the listener to gain context, acting as a filter for better understanding and response.

read more
There’s no going back

There’s no going back

My team keeps saying, ‘When we get back into the office and things go back to like they were before March…’ and I have to stop them right there. There is no going back to the way things were before COVID-19. There is only moving forward with a new reality. This was...

read more
Leading through crisis — part two

Leading through crisis — part two

We are in the middle of a global crisis not seen in decades. The ongoing impact is taking a physical, mental, and financial toll on society. It’s important that we acknowledge the toll, that no one is immune, and that we will make it through this crisis.
In this article, I’m sharing seven tips for leading and managing through crisis.

read more

Ready to get started?

Get in touch and let’s discuss how to level up your team.